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Security and fraud

ASX takes issues of cyber security extremely seriously. We often receive reports of fraudulent
"ASX-branded" websites which are not affiliated or associated with ASX. 

To assist users of ASX websites and applications in protecting their data, we have provided below some information on how to identify whether an "ASX-branded" website, mobile application or internet application is in fact an official ASX website or application.  

Any "ASX-branded" or "SFE-branded" website or application that requests the deposit of funds and/or cryptocurrencies for the purpose of trading in ASX-quoted products or digital assets should be treated as fraudulent and should be reported to ASX using the instructions at the end of this page. 

It is important to be aware that ASX does not offer customers the ability to trade directly through ASX for ASX-quoted products (eg shares, securities, options, ETF, etc). Similarly, ASX does not offer any direct trading of digital assets such as cryptocurrencies (e.g. Bitcoin, Ethereum).

ASX-quoted products are only able to be bought and sold through a broker that is a registered ASX Participant. Click on the button below for a list of ASX Participants.

Important Information

Fraudulent ASX social media profiles

Official ASX Websites

If you are unsure about whether an ASX-branded website is authentic, please cross-check against our official ASX websites and portals below.

Listed below are ASX websites and applications. Other ASX branded websites and applications should be considered as suspicious. Please contact ASX if you are unsure prior to engaging with the websites or applications.

The following websites are official ASX websites for use by the general public.

https://www2.asx.com.auPublic ASX Website
https://www.asx.com.auPublic ASX Website
https://game.asx.com.auASX Sharemarket Game
https://auth.asx.com.auASX Forgerock Service
https://statements.asx.com.auCHESS Electronic Statements

Official ASX Mobile Applications

If you are unsure about whether an ASX-branded mobile application is authentic, please cross-check against our official ASX mobile applications below.

The ASX has published one app named "ASX" on the Apple App Store. This app provides users with the ability to view market announcements and prices.

You should assume that any other mobile applications claiming to represent or have an affiliation with ASX are fraudulent and have no relationship with ASX.

Security Alerts

The below emails, websites, mobile apps and/or SMS messages are examples of messages that were not sent by ASX or websites or mobile apps that do not belong to ASX and are not affiliated with ASX in any way. 

Please note that this is not a comprehensive list of scams. These are examples of hoaxes that have been reported to us.

  • Remember, we will never ask you for funds or cryptocurrencies to be deposited with us
  • Report suspicious emails to hoax@asx.com.au
  • Scams can originate from emails, telephone calls, or social media apps, with the scammer pretending to originate from the ASX. The safest thing to do is to halt communications, and if unsure, contact the ASX here.

 

 

Fraudulent ASX social media profiles/pages

ASX is aware of social media profiles falsely claiming association with ASX. We urge caution against clicking on any suspicious links or accepting invitations to join chat groups purportedly affiliated with ASX. ASX does not host any chat groups.

To assist in safeguarding the community, we encourage you to report any such activities via the "Report a suspected phishing email, hoax, or scam" section on ASX’s contact page.

If you suspect a scam on social media, please report it to Facebook using the report function. ASX also encourages you to report all scams to Scamwatch. 

Contact us

For suspected phishing emails, hoaxes and scams

If you suspect you have received a scam email pretending to be from ASX, or have been directed to a suspicious "ASX-branded" website, please notify ASX at the following email address: hoax@asx.com.au then delete them straight after. Do not reply or engage with the scammer

If you are reporting a suspicious email, please include the email as an attachment where possible.

If you are reporting a suspicious ASX branded website, please include the website address (or URL) in your report.

Please be aware that this mailbox is for the reporting of suspected phishing e-mails, hoaxes and scams only. A personal response will not be sent.

Other queries and concerns

If you are unsure about whether an "ASX-branded" website, mobile application or internet application is authentic, or have any other concerns around the cyber security of ASX assets, please contact us here.

Please note, ASX is unable to provide advice or assistance in relation to any compensation claims or legal actions you may have in relation to any third party fraudulent websites, applications or messages.

Staying safe out there

The Australian Cyber Security Centre ('ACSC') have provided guidance to help individuals safely navigate the digital world, and to avoid common scams or malicious content.

In addition to reporting scam, fraudulent or hoax websites to ASX, other avenues for reporting similar material include:

ASX acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.


Artwork by: Lee Anne Hall, My Country, My People

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