Dispute a benchmark rate or make a complaint
ASX welcomes your feedback as it provides us valuable insights into our service
Complaints about benchmarks could relate to:
- Whether a specific benchmark determination represents the underlying interest it seeks to measure;
- The application of the methodology to a specific benchmark determination; or
- Other administration decisions in relation to a benchmark determination.
Dispute a benchmark rate or make a complaint
How to make a complaint
General complaints relating to benchmarks can be made directly through the ASX's complaints management portal.
If a dispute relates specifically to the BBSW benchmark, contact ASX Benchmarks directly at ASXBPricing@asx.com.au or call +61 2 9227 0342.
To report suspicious activity in relation to the BBSW benchmark, contact ASX or the Australian Securities Investment Commission (ASIC).
E: benchmarksuspiciousactivity@asx.com.au
